Flight cancellations & delays
We challenge improper denials, major schedule disruptions, involuntary downgrades, and denied boarding to pursue refunds and compensation that may apply to your situation.
How we help
Professional travel dispute resolution, with a person in your corner.
Stop fighting endless automated forms and unhelpful chatbots. Our founder brings more than 20 years of travel-agent experience, along with prior travel-investigations experience, to complex domestic flight and hotel disputes.
Request a case review 82% success rate
Hotel & resort billing disputes
We help address unexpected resort fees, billing errors, missing amenities, and unhonored reservations by taking the dispute directly to lodging providers.
Lost or delayed baggage
When luggage is mishandled or delayed, we help organize your documentation and pursue reimbursement for covered expenses under applicable rules.
Other domestic travel issues
If you have a significant domestic travel issue and have hit a wall with customer service, tell us what happened and we can review whether we may be able to help.
How the process works
Clear steps, human support.
Every case is different, but our approach starts by understanding what happened and reviewing the details you can share. We identify the relevant policies and rules, then advocate directly with the airline or hotel.
- 01 · Share your situation
Tell us about the disruption and the responses you’ve received so far.
- 02 · We review the details
We assess your documentation and the applicable travel policies.
- 03 · We advocate on your behalf
If your case is a fit, we take the dispute to the appropriate decision-makers.